Frequently Asked Questions
Everything you need to know about your order and our latest collections.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping may take 7-14 business days depending on the destination.
How can I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to generate a prepaid return label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments for the best fit.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with certified fair-labor factories.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.